Apple Store - Multiple Positions - Apple Inc.

Overview

?Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the store, you're also the person who guides them - advising, selling, and even setting up their new products. As an Apple Specialist, you help create the energy and excitement around Apple products, providing customer service solutions and getting products into customers' hands. Expert - Customer Service and Sales Lead Be at the heart of our reputation for extraordinary customer service. As an Apple Expert, you are a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. And you get great satisfaction from helping people develop lifelong relationships with Apple every day. Business Specialist - Business Customer Service and Sales Connect business professionals and entrepreneurs with the tools they need. As an Apple Business Specialist, you introduce Apple solutions, technology, and services to business customers. You spend time on the sales floor, meeting first-time and current business customers and learning their needs. By engaging customers to think about the possibilities of Apple technology in their businesses, you help build success. Customer Support Service Specialist - Retail Customer Service Help visitors to the Apple Store get more out of our products by sharing knowledge and providing exceptional retail customer service. As an Apple Service Specialist, you get new owners started with the Mac or help customers with quick and efficient support for other Apple devices. By helping Apple build and maintain strong relationships with customers, you are instrumental to our success. Creative - Customer Training and Support? Share your skills and inspire creativity in every Apple Store visitor. As an Apple Creative, you provide customer training - guiding small groups to learn or helping individuals get set up, get trained, and get going. Nothing gives you a greater thrill than empowering an individual to create something wonderful. ?Genius - Retail Technical Support Use your problem-solving and people skills to ensure swift resolutions to technical problems of every kind. As an Apple Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You maintain customers' trust in Apple as the skilled expert, troubleshooting and repairing products with style, speed and skill. Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

Responsibilities

?Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the store, you're also the person who guides them - advising, selling, and even setting up their new products. As an Apple Specialist, you help create the energy and excitement around Apple products, providing customer service solutions and getting products into customers' hands. Expert - Customer Service and Sales Lead Be at the heart of our reputation for extraordinary customer service. As an Apple Expert, you are a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. And you get great satisfaction from helping people develop lifelong relationships with Apple every day. Business Specialist - Business Customer Service and Sales Connect business professionals and entrepreneurs with the tools they need. As an Apple Business Specialist, you introduce Apple solutions, technology, and services to business customers. You spend time on the sales floor, meeting first-time and current business customers and learning their needs. By engaging customers to think about the possibilities of Apple technology in their businesses, you help build success. Customer Support Service Specialist - Retail Customer Service Help visitors to the Apple Store get more out of our products by sharing knowledge and providing exceptional retail customer service. As an Apple Service Specialist, you get new owners started with the Mac or help customers with quick and efficient support for other Apple devices. By helping Apple build and maintain strong relationships with customers, you are instrumental to our success. Creative - Customer Training and Support? Share your skills and inspire creativity in every Apple Store visitor. As an Apple Creative, you provide customer training - guiding small groups to learn or helping individuals get set up, get trained, and get going. Nothing gives you a greater thrill than empowering an individual to create something wonderful. ?Genius - Retail Technical Support Use your problem-solving and people skills to ensure swift resolutions to technical problems of every kind. As an Apple Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You maintain customers' trust in Apple as the skilled expert, troubleshooting and repairing products with style, speed and skill. Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

Experience and Qualifications

A job at Apple is unlike any other you've had. You'll be challenged. You'll be inspired. And you'll be proud. Because whatever your job is here, you'll be part of something big.